![]() Operations and maintenance on IT systems shall include all software and hardware associated with mainframes, client/server, web-based applications, and networking. The objective of this task area is to support the operation and maintenance of IT systems, keeping IT systems viable with supported vendor releases or off-the-shelf applications software upgrades. Implementation of Standards (e.g., International Organization for Standardization (ISO) 9000, Capability Maturity Model Integration (CMMI), IT Services Management). ![]() ![]()
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